FAQ

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Finding the right therapist and starting therapy can bring up a lot of questions. Below are answers to some of the most common questions I receive. If you don’t see your question here, please reach out—I’m happy to help.

Get in Touch

Phone

(216) 200-7769

Email

Natasha@NorthCenterTherapy.com

Address

21190 Center Ridge Rd
Rocky River, OH 44116

Voicemail

If you reach my voicemail, please leave your name, phone number, and a brief message.

› What medical insurance companies do you accept? +

I am in-network with several insurance providers, including Medicaid, Medical Mutual, Aetna, Anthem, & more. Please visit the Insurance & Fees page for the most current list of accepted plans and additional information about coverage.

› How do I make an appointment? +

You can begin by completing the contact form or reaching out by phone or email. I will follow up to discuss what you are looking for, availability, insurance, and next steps for scheduling.

› What is the appointment cancellation policy? +

Cancellation and rescheduling policies will be reviewed before beginning services and are included in the practice paperwork. Please provide at least 24 hours in advance if you need to cancel or reshceudle an appointment.

› What hours are you available? +

Appointment availability varies. Evening and weekend appointments may be available depending on current scheduling openings! Monday: 9am-5pm Tuesday: 9am-5pm Wednesday: 10am-6pm Thursday: 10am-6pm Friday: 9am-5pm Saturday: 10am-2pm

› What concerns do you work with? +

I work with a range of concerns including trauma and PTSD, anxiety disorders, mood disorders, personality disorders, ADHD, grief, relationship and family challenges, parent-child relationships, emotional overwhelm, stress, and life transitions.

› What types of therapy do you offer? +

I offer individual, couples, and family therapy. Treatment is individualized and may incorporate Person-Centered Therapy, EMDR, CBT, DBT, Parts Work, trauma-informed care, and other interventions based on your needs and goals.

› Do you offer EMDR therapy? +

Yes. EMDR, or Eye Movement Desensitization and Reprocessing, is one of the therapeutic approaches I offer. You can visit the EMDR page to learn more about how EMDR works, the treatment process, and whether it may be appropriate for your concerns.

› Do you offer in-person and virtual therapy? +

Both in-person and virtual services may be available depending on the type of service, location, insurance plan, and current availability. Please reach out if you have questions about which option is available to you.

Please Note

Email is not a secure form of communication and should not be used for emergencies or to share highly confidential information. If you are experiencing a mental health emergency or are in immediate danger, call 911 or go to your nearest emergency room. You can also call or text 988 to reach the Suicide & Crisis Lifeline.

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Still have questions?

I’m here to help. Reach out anytime and I’ll be happy to answer questions about therapy, insurance, scheduling, or getting started.

Contact Me →